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Apple Watch 11 series zet black color getting peeled off

I recently bought an Apple Watch Series 11 2 months ago. Yesterday I saw black flakes on my wrist. When I saw the watch, it was shedding paint. Upon looking closely, I saw blisters under the paint, and today two blisters popped up, taking out more paint. What should I do?

5 replies

  • Take clear photos of the peeling paint and blisters.
  • Keep your purchase receipt.
  • Avoid scraping, polishing, or attempting to repair the finish yourself.
  • Explain that the coating started peeling during normal use only two months after purchase.


Apple's warranty generally covers manufacturing defects for one year, but cosmetic damage is assessed individually.


Apple Support: Apple Watch service and repair

apple is not here man


these forums are user helping other users like yourself, it's sort of going to a physical apple store and asking other customers their advice


This is a user helping users with tech questions forum, we are not apple and apple do not read your posts here


You can provide them with feedback using Product Feedback - Apple


Or reach out to their official support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple


samirfromdurgapur wrote:
Apple has built its reputation on premium quality and customer trust. However, experiences like this make me question whether the quality and value of these products justify their premium prices.
I feel that loyal customers deserve better quality, transparency, and support—not just premium pricing. I request that Apple investigate my issue seriously and provide a satisfactory resolution.
I hope Apple will value my long-standing loyalty and take this feedback constructively.

Apple aren't here, we're just users. You are complaining about Apple's support before you have given them a chance to do anything about it, which is unfair.


You need to contact the store you bought it from using the contact details on the invoice, describe your problem and take it from there.

I am a long-time Apple customer who has been using Apple products since the iPhone 4, along with an Apple Watch. As an IT professional, I understand the importance of product quality, reliability, and customer satisfaction.

I spend approximately 9–10 hours a day working in an air-conditioned office environment, and I expect Apple products to perform reliably under normal usage conditions.

Unfortunately, I am currently facing an issue with my Apple product that has left me extremely disappointed. After being a loyal Apple customer for so many years, I never expected to experience this kind of problem.

Apple has built its reputation on premium quality and customer trust. However, experiences like this make me question whether the quality and value of these products justify their premium prices.

I feel that loyal customers deserve better quality, transparency, and support—not just premium pricing. I request that Apple investigate my issue seriously and provide a satisfactory resolution.

I hope Apple will value my long-standing loyalty and take this feedback constructively.