There is a completely different developer forum here Apple Developer Forums and they would be better prepared to answer your questions about reviews.
I suggest you read the reply by contributor brbo in this thread: App submission stuck "Waiting for Review"… - Apple Community
From: App Review Guidelines —> App Review Guidelines - Apple Developer
"After You Submit
Once you’ve submitted your app and metadata in App Store Connect and you’re in the review process, here are some things to keep in mind:
Timing: App Review will examine your app as soon as we can. However, if your app is complex or presents new issues, it may require greater scrutiny and consideration. And remember that if your app is repeatedly rejected for the same guideline violation or you’ve attempted to manipulate the review process, review of your app will take longer to complete. Learn more about App Review [ App Review - Distribute - Apple Developer ].
Status Updates: The current status of your app will be reflected in App Store Connect, so you can keep an eye on things from there."
From: App Review —> App Review - Distribute - Apple Developer
App review information
If your app requires specific settings, user account information, or special instructions, include these details in the App Review Information section of App Store Connect. If you don’t include this information, the app review process may be delayed and your app may not pass review.
For more details, view App Store Connect Help = Platform version information - App information - Reference - App Store Connect - Help - Apple Developer
If you still need to contact Apple about this, refer to this web page: App Review - Distribute - Apple Developer