Hello Apple Support,
I need help with my iPad (4th generation, model A1458), which is running iOS 10.3.4.
When I try to sign in to iCloud using my Apple Account, I receive a message saying that iOS 11.0 or later is required. My iPad shows that its software is up to date, and it cannot officially upgrade to iOS 11.
I also receive another message saying: “This iPad has been used to create too many new Apple IDs. Contact Apple Support to request another Apple ID to use with this iPad.”
I already have an Apple Account that I use on my iPhone running iOS 18. I would like to use my existing account on my iPad if possible.
Could you please help me resolve this issue and advise me on how I can sign in to iCloud and use the App Store on my iPad?
I do not have access to a computer, so I would appreciate a solution that I can follow using my iPhone.
Thank you for your assistance.