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Disney+ says unsubscribe at Apple. Apple doesn't say I have a Disney account?

I have a Disney+ account, I don't have any Apple hardware products - I used to have an Apple TV box and maybe that's where I signed up for Disney+ but that was a few years ago now, I only subscribe to Apple TV via my Hisense TV - I want to unsubscribe from my Disney+ because the annual fee coming out of my credit card every December for a product I don't want, really hurts. I tried the instructions, but the Disney+ website sends me to the Apple website and the Apple website says I've only got an Apple TV subscription, not a Disney one.


This roundabout is sending me mad, please help

1 reply

What is the exact description of the charge? That can be useful to know who is actually billing you.