User level: Level 1 (4 points)I bought a 2nd hand 13 pro max us version from China,my phone have carrier lock (sim locked).Now how can I identify which carrier locked I have? And how to unlock it
[Re-Titled by Moderator]
Original Title: Carrier lock issue
Posted on Oct 11, 2026 2:40 PM
User level: Level 10 (169,253 points)Oct 11, 2026 2:54 PM in response to zaman231
Talk to the seller about remediation or refund.
If the seller has disappeared, you got scammed.
Most carriers holding a carrier lock won’t deal with anybody else not previously or even not currently their customer.
The All Too Common SAD Reality of Buying a used iPad/iPhone - Apple Community
User level: Level 10 (462,771 points)Oct 11, 2026 2:45 PM in response to zaman231
Click on the link to read Apple's support article on how to unlock your iPhone for use with a different carrier. - How to unlock your iPhone for use with a different carrier - Apple Support - Only some carriers offer the ability to unlock iPhone for use on any carrier. Follow the instructions in this article to unlock your iPhone.
Scroll about halfway down for China in -->
Wireless carrier support and features for iPhone in Asia-Pacific - Apple Support
Originally posted at discussions.apple.com/thread/256374401