Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Changing Phone from 5G to 2.4G

Hello Apple Community,

Can someone please explain in simple laymen's terms how to change my 5G to a 2.4G for those pesky Smart apps that require a 2.4G band to download their apps onto my mobile phone. Such as lights, litter boxes, washer/dryers, dishwasher, etc. etc. Thank you for any advice! When I lived in my home, I was able to download these things without switching it to the 2.4, but now that I've moved, for some reason it's not letting me...

3 replies

Most Wi-Fi routers default to what is known as a simultaneous dual band network that uses the same network name for both the 2.4 GHz and 5 GHz signals.


Wi-Fi devices like the iPhone and computers will simply choose the network that they deem "best".......which is often the 5 GHz signal since it provides a faster connection.


To do what you want......everything depends on whether your Wi-Fi router is capable of assigning different wireless network names to each of the 2.4 GHz and 5 GHz network signals.


If you could provide the name of the make and model number of your Wi-Fi router, we'll try to find out whether your router is capable of providing the options that you need.


Unfortunately, the Wi-Fi routers supplied by most providers do not allow many options at all, since the provider is trying to keep things as simple as possible......so they don't have to spend a lot of support time on the phone with their customers.

Generally speaking you don't talk DIRECTLY from your phone to your Internet-of-Things devices.

Instead, all talk to your Router.


Most Routers can happily connect ANY local device (that knows the password), whether on 2.4 GHz, 5 GHz, 6 GHz, or even Ethernet cables. The Router stores-and-forwards the packets involved -- allowing mixed Speeds, mixed Bands, and mixed Media.

From Siri AI: