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Замена MacBook Air (M2, 2022) показывает неверную дату покупки и гарантию

Hello Apple Support,


I recently purchased a MacBook Air (M2, 2022), and I checked its serial number on your official coverage website.


The website shows the purchase date as April 1, 1978, and the warranty expiration date as April 2, 1978. These dates are clearly incorrect, as the MacBook Air M2 was released in 2022.


The seller informed me that this MacBook was an Apple replacement device, provided in exchange for another device, and that it was not refurbished.


Could you please help me with the following questions?



  1. Why does your system show an incorrect purchase date?


  2. Can you confirm whether this MacBook was issued as a replacement device through Apple’s service program?


  3. Is the device eligible for any remaining warranty or service coverage?


  4. Can the purchase date or warranty information be corrected if necessary?

I can provide the serial number, screenshots of the coverage page, and any available purchase or service documents.


Serial number is D6***VX6


Thank you for your assistance.


[Edited by Moderator]

1 reply

You are not addressing Apple here. This is community of end users like you and we cannot answer for Apple.


The fact that the date is wrong suggests that the shop doing the service was NOT an Apple-authorized shop. Any Apple warranty has expired and we cannot look up Apple records.


I believe the seller was not truthful with you. What I see is a used computer that had a logic board replacement, and not by Apple.