User level: Level 1 (4 points)Dell printer 1760 won't work after Golden Gate 27 upgrade. I've installed the latest Dell driver. Should I remove that update to try to get it to work?
Posted on Oct 11, 2026 11:39 AM
User level: Level 9 (72,871 points)Oct 16, 2026 8:46 AM in response to SunshineKaren2016
Based on user reports, macOS 27 Golden Gate has ‘broken’ printer drivers from several manufacturers.
The Dell 1760 does not support AirPrint, which is the easiest way to connect to a printer and does not require drivers from the manufacturer, only an AirPrint-capable printer.
Rosetta 2 (the macOS engine for running Intel apps on Apple Silicon) is needed for some old printer drivers. Even if it was installed on your Mac previously, the upgrade to macOS 27 Golden Gate removed it for some users (me, included). If Rosetta 2 is not installed and you launch an Intel app, you’ll be prompted to install it. That is what happened here, when I launched an app that I had used frequently on Tahoe then launched for the first time after upgrading to Golden Gate.
That prompt does not happen with a printer driver. Accordingly, it may help to install Rosetta 2 using Terminal. Apple provides instructions for that HERE. Note that if this enables your old printer drivers to work, you’ve only put off the inevitable. As the dialog box above indicates, macOS 27 is the last version that will support Intel-only apps (and printer drivers). If you upgrade to macOS 28, you will need to find another solution – either a new printer (get one that supports AirPrint), or for example setting up a Raspberry Pi as a print server (not too hard and plenty of tutorials, but the cost will be similar to an inexpensive printer).
If that does not help, then the first step is to reset your printing system. Note that doing so will remove all your printers and you will need to re-add them, but that is Apple’s suggested method to solve printing problems.
Steps to Reset the Printing System
Since your printer does not support AirPrint, check the manufacturer’s website, and if there are no updated drivers, then you may be able to set up your printer on macOS using a generic driver.
Steps to Connect and Print
If that does not work, the other option is to connect the printer to a always-on host computer (like a Mac, Windows PC, or Raspberry Pi) running third-party print server software such as HandyPrint, Onyx, or a CUPS-based solution to share the printer via AirPrint.
User level: Level 10 (208,430 points)Oct 11, 2026 12:04 PM in response to SunshineKaren2016
SunshineKaren2016 wrote:
Dell printer 1760 won't work after Golden Gate 27 upgrade. I've installed the latest Dell driver. Should I remove that update to try to get it to work?
>System Setting> Privacy & Security> Local Network toggle on all related
If it is listed as AirPrint printer, delete the existing printer, and add it again, select AirPrint.
> System Settings> Printers & Scanners
Solving Printer Problems
Solve printing problems on Mac - Apple Support
Solve scanning problems on Mac
Solve scanning problems on Mac - Apple Support
Dell Support—
https://www.dell.com/support/product-details/en-us/product/dell-c1760nw/drivers
https://www.dell.com/support/product-details/en-us/product/dell-c1760nw/overview
User level: Level 1 (4 points)Oct 16, 2026 9:29 AM in response to neuroanatomist
That did it!! Reinstalled Rosetta and it's working like crazy. Thank you soooo much!!!
User level: Level 1 (4 points)Oct 16, 2026 8:06 AM in response to leroydouglas
Tried that. Shows printer is not compatible with this device. Only thing that has changed is Golden Gate. Hate to buy a new printer.
Originally posted at discussions.apple.com/thread/256374318