User level: Level 1 (0 points)Hi everyone, I'm trying to make my old HP laser jet MFP m28-m31 printer work on my new Mac book air (OS Sequoia). The printer is connected to the Mac book by usb, and I'm not able to find a proper driver to make it works.
Can someone help me?
thanks!
Posted on Oct 11, 2026 8:51 AM
User level: Level 10 (169,253 points)Oct 11, 2026 10:22 AM in response to matteofromra
matteofromra wrote:
yes, but in that web page they don't provide drivers for Mac OS.
:(
First, get the HP embedded web server (“EWS”) going as described on page 41 of the manual, then update the firmware either as described on page 59 of the manual or (probably easier) using the EWS if that has a firmware option, then try to configure and enable AirPrint as described on page 29 of the manual:
https://kaas.hpcloud.hp.com/pdf-public/pdf_13820662_en-US-1.pdf
The HP generic AirPrint instructions are here:
https://support.hp.com/us-en/document/ish_4951829-3156132-16
The Apple AirPrint instructions for macOS are here:
About AirPrint - Apple Support
AirPrint allows most common printing tasks without the need for vendor drivers.
When purchasing printers for use from Apple gear, always look for AirPrint support always, and also look for IPP/IPPS printing support for wider platform compatibility. This avoids the need for vendor drivers for most printing tasks.
User level: Level 10 (187,102 points)Oct 11, 2026 9:30 AM in response to matteofromra
have you tried the drivers on their website?
HP LaserJet Pro MFP M28-M31 Printer series Software and Driver Downloads | HP® Support
User level: Level 10 (187,102 points)Oct 11, 2026 1:35 PM in response to matteofromra
when I go to the webpage from windows
it shows
Detected operating system:
Windows 11
Choose a different OS
when I click [choose a different OS] then I am able to choose macOS and then when I click the version dropdown box I get to choose between various macOS versions...
User level: Level 7 (25,183 points)Oct 12, 2026 5:56 AM in response to matteofromra
The following models are mentioned in an HP LaserJet Pro MFP M28-M31 Technical Specification Guide (https://h10032.www1.hp.com/ctg/Manual/c05853582.pdf#d0e28):
At least according to https://mfi.apple.com/account/airprint-search, all the above LaserJet Pro MFP models appear to be AirPrint-enabled.
User level: Level 7 (22,314 points)Oct 13, 2026 5:09 AM in response to Rudegar
Rudegar wrote:
strange, when I go to the url I posted using edge under win11 and click "choose different operating system" these are my options
Yes, with Safari and Firefox I don't get macOS options at all and the upper part of that web page is:
But with Brave, Vivaldi and Windows 11 Pro (via VMware Fusion) Edge I get that as below and can then choose macOS options:
User level: Level 1 (0 points)Oct 11, 2026 9:41 AM in response to Rudegar
yes, but in that web page they don't provide drivers for Mac OS.
:(
User level: Level 1 (0 points)Oct 13, 2026 3:36 AM in response to Rudegar
Unfortunately when I access to that page with my Mac, it shows me only a list of linux and windows os to choose...
User level: Level 10 (187,102 points)Oct 13, 2026 4:35 AM in response to matteofromra
strange, when I go to the url I posted using edge under win11 and click "choose different operating system" these are my options
User level: Level 1 (0 points)Oct 13, 2026 5:36 AM in response to Matti Haveri
Thank you!
I have been able to download the drivers after visiting the page from a windows pc and selecting the Mac OS operating system.
Not very linear, but I got it!
thank you!!
Originally posted at discussions.apple.com/thread/256374252