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Renerus2022
User level: Level 1 (18 points)

Music download problems on MacOS 27.0.1 with mysterious quasi-solution

Hi, the recent version of Music 1.7.0.163 that was included in macOS Golden Gate 27.0.1 (on a MacBook M3) has many, very many problems. One is the following. When asked to play an album I have on my HD (I thought) it rushes through all the numbers in a few seconds and stops at the end without having played the songs. Next I tried to download the songs and all downloads stop due to an unknown error (-16847). Going to the list of failed downloads the same thing happens. I already tried to start MacOS again, to no avail. As far as it is comparable the problem is not present in Music on an iPad Pro M5 (version 27.0.1), nor on an iPhone (27.0.1).

Interestingly, when I download a new album on my iPad, within a minute it is downloaded and can be played at the Mac as well without any problem.

Anyone for tennis?

Posted on Oct 11, 2026 6:38 AM

3 replies

sooperfresh
User level: Level 2 (377 points)

Oct 12, 2026 8:17 PM in response to Renerus2022

When Music skips through a whole album in a few seconds, it usually can't open the files. Get Info on one of those songs, File tab, and look at the location: if it's blank or points to a folder that's gone, the album isn't on your HD any more and only the cloud copy is left, which fits the iPad download fixing it. If they were store purchases, Account > Authorizations > Authorize This Computer is the other thing to try. And if the files are sitting on another drive, Katalog (musickatalog.com) runs alongside the Music app and its Find & Recover Missing Files looks for them by name.

sooperfresh
User level: Level 2 (377 points)

Oct 13, 2026 2:11 PM in response to Renerus2022

Glad it worked. Once Katalog (musickatalog.com) has read your library, File > Find & Recover Missing Files checks your Music, Documents, Desktop and Downloads folders plus any drive that's plugged in, and it catches renamed copies too by matching the exact file size.

Renerus2022 Author
User level: Level 1 (18 points)

Oct 13, 2026 2:53 AM in response to sooperfresh

Thank you very much. I think it works (I have not checked all my files). And I'm gonna try Katalog (didn't know it)

Originally posted at discussions.apple.com/thread/256374183