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iPhone 11 Pro Max camera becomes out of focus if Camera Preserve Settings options are used in IOS 27.0.1

After my iPhone 11 Pro Max was updated to IOS 27.0.1, my camera becomes stuck at a fixed focus if I use any of the camera preserve setting functionality. In short, the camera will not auto-focus even though there's yellow box / brackets typically shown whenever the subject is in focus.


I had to disable any of the settings and power off the phone in order for the camera to work fine again i.e.: able to focus.


Was able to reproduce the issue consistently - just turn on any camera preserve settings option and the 'fixed focus' behavior would occur.


Not sure if anyone else encounter similar situation - asking here before I send in the phone for service.

3 replies

Expressing or conveying visual experiences effectively through these forums may be challenging. The underlying visual issue on your iPhone cannot be accurately diagnosed online. Factors such as your iPhone's specific settings, visual defects, and potential hardware problems cannot be assessed through this method. For more personalized and in-depth assistance, I recommend securing a Genius Bar Reservation and exploring the various support options provided by Apple.


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wsaputra wrote:
After my iPhone 11 Pro Max was updated to IOS 27.0.1,


Not every issue an individual encounters on their device can be attributed to an iOS update. iOS 27 or later may have coincided with what you are experiencing, but that does not mean the issue was triggered by iOS. Coincidence in timing is not, by itself, evidence of causation.


If the update itself were the root cause, then every device running that same version of iOS would exhibit the identical problem. In such a scenario, the forums would be flooded with countless posts reporting the same malfunction, creating an unmistakable wave of complaints that no one could possibly overlook.


The absence of such widespread reports strongly indicates that the issue is not a general, system-wide problem with iOS 27 or later, but rather something specific to the individual device, its configuration, installed apps, settings, hardware, or another interacting factor.


In short: iOS 27 or later may be a coincidence in timing, but there is no basis to conclude that iOS itself triggered the problem simply because the issue appeared after the update.



It's a fair blanket statement.


Being an old device, it is natural that there will be fewer users encountering such issues and higher probability that they would simply visit a repair centre to get their devices fixed.


In any case, I'd like to hear input from iPhone 11 Pro Max users using the Camera Preserve Settings option if they encounter similar situation as mine - if there are similar issues, then the likelihood of software bug is higher - otherwise it could simply an issue with my device which would mean a visit to the repair centre.