User level: Level 1 (28 points)Suddenly BritBox wants me to login in. Confused because I buy thru Apple TV and don't have a separate britBox account. Made a couple abortive sign-in attempts and now I cannot get the login screen back —just screens inviting me to open Prime, which I don't have and don't want.
Apple TV+ 4K
[Re-Titled by Moderator]
Original Title: Weird BritBox issue
Posted on Oct 11, 2026 12:53 AM
User level: Level 8 (41,662 points)Oct 11, 2026 9:47 AM in response to occassia
If you subscribe through the Apple TV app then you can only access it through there. It should automatically stream content directly, but if not you can long press on the title in your 'continue watching' queue to go into details and then scroll to the bottom where it says "how to watch".
User level: Level 8 (41,662 points)Oct 12, 2026 5:35 AM in response to occassia
That is the menu that appears when you long press, you have to select ‘go to episode’ or ‘go to show’ to see the details and that is where you will scroll to see ‘how to watch’
User level: Level 1 (28 points)Oct 13, 2026 10:41 PM in response to vazandrew
Okay, I did this. I had two options, the Prime app and the BritBox APP (boo) to which I still could not login. Unsurprisingly.
Tonight I repeated the process and —poof!— suddenly had a third option, Subscription Renewed, although it had never ever lapsed.
It did not even imply that I needed to sign in, and I've now happily started 'Ludwig' S2.
Thanks for your help, although in my opinion Apple fd up and then unfd itself and everything is now fine.
User level: Level 8 (41,662 points)Oct 14, 2026 5:46 AM in response to occassia
That will only show you options for that content, your account is where it will list current subscriptions. Britbox would only require sign-in if subscribed through their app (which can still be billed through Apple). Subscriptions will always auto renew, unless a user selects to cancel before the next billing date. At any rate I’m glad it’s now sorted.
User level: Level 1 (28 points)Oct 14, 2026 12:20 PM in response to vazandrew
Oh of course I checked Subscriptions first! As I said, the BritBox sub thru Apple has never lapsed. Only my ability to access it.
For a few days, for an unknown reason, my options were limited to Prime or to the BritBox app. Last night I got the third option, BritBox sub thru Apple. Quite chuffed about it. ;-)
User level: Level 1 (28 points)Oct 11, 2026 11:15 PM in response to vazandrew
I don't get How to Watch as an option.
Originally posted at discussions.apple.com/thread/256374049