User level: Level 1 (4 points)my apple account is locked with an unknown phone number. i dont remember the number. i have my password but i cant sign in my account. there is no other way like recover email or question so i cant reset or recover my id. and also find my iphone is turned on and i can delet my account. what i suppose to do?
Posted on Oct 10, 2026 11:02 PM
User level: Level 10 (462,771 points)Oct 11, 2026 6:01 AM in response to frzddgr
If you find you can’t sign in or receive verification codes, you can request account recovery (get Apple’s own instructions in this article: If you forgot your password and can’t sign in to your Apple Account - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. One tip to using account recovery is to look for options in small blue letters beneath the normal log-in items if you cannot complete the requested information.
Also read this article about what to expect during account recovery —> What to expect during account recovery - Apple Support
User level: Level 10 (97,882 points)Oct 30, 2026 8:28 AM in response to frzddgr
Welcome and thank you for reaching out. 🤗
To reset your Apple Account password, you can choose "Forgot Password?" on any sign-in screen and follow the onscreen instructions.
If you have a trusted device, you can use it to change your password directly in Settings. If you don't have a trusted device, you can request account recovery at iforgot.apple.com or by using the Apple Support app on a borrowed device.
If you need more help, contact Apple Support directly.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Originally posted at discussions.apple.com/thread/256374008