User level: Level 1 (4 points)I’m in a pickle. I’m trying to backup my VERY old photos and VERY old messages from iCloud but I don’t know how/it won’t let me and I had to go through a whole account recovery because I couldn’t remember my phone password and I couldn’t do the iCloud recovery data because of the same reason. Is there anyway to save any of it at all ?
[Re-Titled by Moderator]
Original Title: I need help
Posted on Oct 10, 2026 9:27 PM
User level: Level 7 (27,147 points)Oct 11, 2026 8:36 PM in response to Ameliasss
Hey there,
First, check if you can access your photos by signing in to iCloud.com with your Apple Account.
If your photos are there, you can download them to a computer or another device to keep a copy.
For your messages, check whether Messages in iCloud was enabled and whether they’re available on any other Apple device signed in to the same account.
If you’re still unable to access your data, the next steps depend on whether you have access to a trusted device and whether Advanced Data Protection was enabled.
Do you currently have access to your Apple Account, and can you see your photos on iCloud.com?
Originally posted at discussions.apple.com/thread/256373969