User level: Level 1 (24 points)iPad Air has an askerisk next to the internet bars. Can’t open emails property
Posted on Oct 10, 2026 9:45 AM
User level: Level 1 (24 points)Oct 10, 2026 11:52 AM in response to Mac Jim ID
Yes thank you under focus was the askerisk and my nickname. I had followed a utube to put my name on my phone and iPad. Apparently that was it, I had picked the askerisk logo.
i deleted the focus and the askerisk is gone from the upper right corner
thank you ever so much since I am old and not a techie
User level: Level 10 (105,996 points)Oct 10, 2026 11:50 AM in response to Polishchrissy
Could you provide a screenshot of what you see at Settings > Focus?
Smart Activation is used to automatically turn a Focus Mode on based on your activity and it is probably best to leave it off. I don't find Smart Activation helpful at all.
This may not be related to the Mail problems you are experiencing, but could be the reason for the asterisk you are seeing. For the Mail problem, go to Settings > WiFi and turn it off so you can test it the save thing happens when using your Cellular Data. If it works on Cellular, then you know that it is related to the WiFi connection and we can further troubleshoot that.
User level: Level 10 (105,996 points)Oct 10, 2026 10:58 AM in response to Polishchrissy
Ok, thanks for the screenshot. Do you have a Custom Focus? The asterisk is one of the symbols you can select for a custom focus. Go to Settings > Focus and see if it listed there.
User level: Level 1 (24 points)Oct 10, 2026 11:28 AM in response to Mac Jim ID
Focus was green and so were the other four under it. Also smart activation was also on so I turned it off
User level: Level 10 (105,996 points)Oct 10, 2026 10:02 AM in response to Polishchrissy
Is it an asterisk or the spinning circle that represents network activity.
User level: Level 10 (105,996 points)Oct 10, 2026 11:22 AM in response to Polishchrissy
Are any of the Focus modes listed at Settings > Focus represented with that same asterisk icon?
User level: Level 1 (24 points)Oct 10, 2026 11:09 AM in response to Polishchrissy
I posted a screen shot it’s the tiny black askerisk net to the &four bars. And I am having a hard time getting emails to open fully or when I click to open I get a blank pale blue screen nothing on it and can’t get out of it
User level: Level 8 (43,363 points)Oct 10, 2026 9:51 AM in response to Polishchrissy
Perhaps you could provide a screen shot.
User level: Level 1 (24 points)Oct 10, 2026 10:33 AM in response to Polishchrissy
[Edited by Moderator]
User level: Level 1 (24 points)Oct 10, 2026 11:12 AM in response to Mac Jim ID
Focus is on [green ) and so are the other four under it
User level: Level 1 (24 points)Oct 10, 2026 11:18 AM in response to Polishchrissy
I did see were smart activation was on (Green ) so I turned it off no idea what this is all about as you can see
Originally posted at discussions.apple.com/thread/256373786