User level: Level 1 (4 points)my iPhone 11 Pro was with Verizon carrier which I ported out to a new iPhone. Now the iPhone 11pro is “carrier locked”;
Now after several call requests to tech support of Verizon’s and Apple’s, they claimed the unit can not be unlocked?? What my option to port in a current T-Mobile phone.
Posted on Oct 10, 2026 9:40 AM
User level: Level 10 (82,568 points)Oct 10, 2026 9:43 AM in response to R06irdorz
The carrier who it is locked to is the only one who can unlock it. You will have to keep working with Verizon.
How to unlock your iPhone for use with a different carrier - Apple Support
User level: Level 10 (233,174 points)Oct 10, 2026 9:47 AM in response to R06irdorz
In case you'd like a second confirming response, Kurtosis12 is correct. ONLY Verizon can unlock the phone. Apple has nothing to do with carrier locks or unlocks.
Originally posted at discussions.apple.com/thread/256373778