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wes665
User level: Level 1 (4 points)

After the update the phone freezes up

after the the new update my iphone 16 pro max keeps freezing up, today it froze to the point it became a block. Nothing worked. After 5 minutes or so it reset it self. Any body have any hits how to unfreeze the phone?

Posted on Oct 10, 2026 9:08 AM

1 reply

Lawrence Finch
User level: Level 10 (244,490 points)

Oct 10, 2026 11:02 AM in response to wes665

Have you tried a forced restart:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (this might take longer than 10 seconds), and DO NOT SLIDE TO POWER OFF.


The operative word here is QUICKLY for the first two buttons, then a long hold for the SIDE button; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 

Originally posted at discussions.apple.com/thread/256373771