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How to resolve issues with MacBook Air (M1, 2020)?

air macbook 2020 m1


[Re-Titled by Moderator]

Original Title: MacBook Air (M1, 2020)

5 replies

Try this


  1. Shut down your MacBook Air completely.
  2. Press and hold the power button (Touch ID button) until you see "Loading startup options" on the screen.
  3. Click the Options (gear icon) and select Continue to open macOS Recovery. 


Step 2: Use Disk Utility to Repair the Drive

  1. In the Recovery window, select Disk Utility and click Continue.
  2. In the top menu of Disk Utility, click View and choose Show All Devices.
  3. Select your main internal storage device (usually labeled Apple SSD) rather than an individual volume.
  4. Click First Aid and run it to check and repair any disk errors.
  5. If First Aid finishes and repairs the errors, restart your Mac from the Apple () menu. 


Step 3: Erase and Reinstall macOS (If Disk is Not Working or Missing)

If Disk Utility cannot repair the disk or the startup disk still does not show up:

  1. Return to Disk Utility, select your main internal device, and click Erase.
    • Warning: Erasing deletes all data on the drive.
  1. Choose Mac OS Extended or APFS (as prompted) and confirm the erase. 
  2. Quit Disk Utility to go back to the main Recovery utilities screen. 
  3. Select Reinstall macOS and follow the on-screen instructions to download and install a fresh copy of the operating system. 





hristo20 wrote:
air macbook 2020 m1
not see icon on disk utility only window open


This is consistent with complete failure of the internal drive. No disk showing for install destination, and no disk showing in Disk Utility.


Arranging for Apple Authorized Service to diagnose with a qualified technician is your only option at this point. Follow the instructions given in the other posts for Service.

On your MacBook Air Apple Silicon (M1, 2020), if the screen displays “Select the system you want to use to start up your computer” but no startup systems appear below it, try restarting the Mac to access Startup Options.


Press and hold the power button for about 10 seconds to shut down your Mac. 


Wait a few seconds, then press and hold the power button again until “Loading startup options” appears.


If Macintosh HD appears, select it and click Continue. 


If Options appears, select it and click Continue to access macOS Recovery. 


In Recovery, open Disk Utility and check whether the internal drive is listed.


Do not erase the disk.


If the screen remains blank or Startup Options do not appear, follow Apple's startup troubleshooting guidance or macOS Recovery instructions. 


If these steps do not resolve the issue, contact Apple Support for further diagnosis.


Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions


Make an Appointment at the Apple Genius Bar or call 1 800 MyApple and have them evaluate the computer


Other location Call Centres 


 Contact Apple for support and service



hristo20 wrote:
not see icon on disk utility only window open .

Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions


Make an Appointment at the Apple Genius Bar or call 1 800 MyApple and have them evaluate the computer


Other location Call Centres 


 Contact Apple for support and service



not see icon on disk utility only window open .