User level: Level 1 (4 points)just got the iphone 18 pro max, was able to transfer everything over however i now cant remember my password to my apple account and im not able to change it because the phone is new, ive already reset my old phone for someone to use. What can i do?
[Re-Titled by Moderator]
Original Title: Apple issue
Posted on Oct 10, 2026 6:28 AM
User level: Level 10 (233,174 points)Oct 10, 2026 6:33 AM in response to JF369
This is why "old school" writing down important passwords and keeping them safely stored somewhere is so important. You'll need to follow the directions in this link --> If you forgot your password and can’t sign in to your Apple Account - Apple Support
User level: Level 10 (462,771 points)Oct 10, 2026 6:45 AM in response to JF369
If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (get Apple’s own instructions in this article: If you forgot your password and can’t sign in to your Apple Account - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. One tip to using account recovery is to look for options in small blue letters beneath the normal log-in items if you cannot complete the requested information.
Also read this article about what to expect during account recovery —> What to expect during account recovery - Apple Support
User level: Level 10 (462,771 points)Oct 10, 2026 6:58 AM in response to JF369
Note that Smilin-Brian's response is talking about resetting a passcode to an iPhone, not a password to an Apple Account.
JF369's post:
"How do I reset my Apple Account password on a new iPhone 18 Pro Max?"
"i now cant remember my password to my apple account"
Originally posted at discussions.apple.com/thread/256373676