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iCloud Mail refresh button moved to settings dropdown in web interface

Why was the refresh button moved into the settings dropdown menu in iCloud Mail on the web?


Hello,


I noticed that in the iCloud Mail web interface, the mailbox refresh button (the circular arrow) is no longer in the toolbar. It has been moved into the dropdown menu under the gear icon, next to Settings, Empty Trash and Empty Junk.


Previously, refreshing the mailbox took a single click. Now it takes two, and the option is hidden among less frequently used actions.


Could someone explain the reasoning behind this change? Is there a way to restore the refresh button to the main toolbar, or a setting that makes it visible again? If not, I would like to request that Apple reconsider this change, as quick access to refresh is important for many users.


Thank you!



[Edited by Moderator]

12 replies

hgabor84 wrote:
Why was the refresh button moved into the settings dropdown menu in iCloud Mail on the web?

No one here in this user-to-user forum can answer why Apple does or doesn't do something. Apple doesn't read here for feedback or suggestions. You can, however, let them know your thoughts here:


Product Feedback - Apple


You are in the community where users who have products like you have used them and help users who are in need of help. We don't know why it happened. If you are not interested, you can check for other websites because iCloud Mail is compatible with most mail clients like Gmail and Outlook. You can also contact Apple support through their number. Access your iCloud Mail, Calendar, and Contacts in third-party apps

iCloud Mail server settings for other email client apps

https://duckduckgo.com/?q=icloud.com+changes+devlopment&kp=1&t=osx&ia=web

There is no information because whatever they say about new features is when there is an event

hgabor84 wrote:
That doesn't help me at all, especially your suggestion that I use a different service, such as Gmail or Outlook. Besides, I know exactly where I stand in this community. I only asked because maybe someone has read news about this or the development changes somewhere.

You asked, "I would like to request that Apple reconsider this change, as quick access to refresh is important for many users." So I guess you don't know where you stand in this community and who is there in this community. And there is a suggestion page where you can give suggestions to Apple, not in the community Apple › feedback


hgabor84 wrote:
The feedback with all of its lack of usefulness has already been discussed. Furthermore, the purpose of my post wasn’t to get Apple to pay attention and respond, I also explained why I asked that specific question, and for your sake, I’ll write it out again: I was hoping that perhaps an official announcement or rumor, in which at least some mention was made of the necessary change to the refresh button, had somehow slipped past my attention.

You specifically stated that you wanted to request that Apple make the change. There is one and only one way to do that: Feedback. No one here can do anything else. Apple is very clear that they do not respond to feedback. It says so right on the Feedback page so I'm not sure why you're at all surprised that you don't get an answer.

That doesn't help me at all, especially your suggestion that I use a different service, such as Gmail or Outlook. Besides, I know exactly where I stand in this community. I only asked because maybe someone has read news about this or the development changes somewhere.

The DuckDuckGo search engine is also a joke with its useless service so far, every time I’ve tried it, it’s always returned incorrect or incomplete results. On top of that, on second thought it’s not a solution at all for me to provide feedback on something that the developers simply changed without mentioning it even once in the changelog. I've already sent several pieces of feedback and official messages to Apple regarding a number of other important issues, but I haven't received a single genuine response, that is, one that isn't an automated reply, to any of them. They should have informed users instead of making arbitrary decisions, moreover, I find their change completely illogical for several reasons, the most important of which is that there was plenty of space for that button in its original location. One of the possible explanations that it “looks cleaner” isn’t a solution, instead of chasing trends, they should focus on usability and I could say the same about many of iOS’s new features. If an official change was made - and it was - then there must be an explanation or justification somewhere. That’s exactly what I was talking about!

You don't like it, so it does not become a joke; it is way better than Google. Who even uses it .iCloud now without any email service provider like Mail App or Gmail, on a website. Very few people use it, not in an everyday manner, and those are the feedback you have sent, are under a pile of millions of feedback. They fix some bugs that can be exploited every day, and you cannot say to write the changes every day

I also explained why it’s a joke, it’s not that I don’t like it, but that it’s useless. I don’t even use Google directly, thanks, luckily, there are much better alternatives. DuckDuckGo might be safer than Google, but it’s certainly not better than it, since you brought it up. Furthermore, that’s exactly why they shouldn’t have messed with the webmail interface, which hasn’t been updated in decades anyway, if so few people use it, Apple has plenty of more useful things on its to-do list, and everyone knows that very well.

The feedback with all of its lack of usefulness has already been discussed. Furthermore, the purpose of my post wasn’t to get Apple to pay attention and respond, I also explained why I asked that specific question, and for your sake, I’ll write it out again: I was hoping that perhaps an official announcement or rumor, in which at least some mention was made of the necessary change to the refresh button, had somehow slipped past my attention.

So I’ll write down the main point again, the one you’ve been unable to read through and understand in my other posts since then: “On top of that, on second thought, it’s not a solution at all for me to provide feedback on something that the developers simply changed without mentioning it even once in the changelog.” Furthermore, I haven’t been interested in giving any feedback to apple for a long time: “I was hoping that perhaps an official announcement or rumor, in which at least some mention was made of the necessary change to the refresh button, had somehow slipped past my attention.”

hgabor84 wrote:
So I’ll write down the main point again, the one you’ve been unable to read through and understand in my other posts since then: “On top of that, on second thought, it’s not a solution at all for me to provide feedback on something that the developers simply changed without mentioning it even once in the changelog.” Furthermore, I haven’t been interested in giving any feedback to apple for a long time: “I was hoping that perhaps an official announcement or rumor, in which at least some mention was made of the necessary change to the refresh button, had somehow slipped past my attention.”

You seem to want to have a fight. I don't. By all means, if you want to reply and tell me again that I don't understand you, go ahead. I'll let you have the last word.


Best of luck.

“Fight”? I don’t think so! Now I see that you, too, are one of those examples that are why most people these days prefer to use some form of artificial intelligence to get answers to their questions, rather than forums. The biggest mistake that commenters like you, who love to “spout” their “wisdom”, commit, and what I’ve been trying to point out, is that they’re too lazy to read through all the comments on a forum post before thoughtlessly posting their own, which may already be old news. I’m sorry that’s the way the world is, I used to enjoy visiting all kinds of forums, sometimes several times a day, but these days, no matter where I go, it feels more like I’m wandering through some deserted places where the occasional smart aleck pops up. Instead of getting upset, you just should have paid a little more attention, I'm sorry things turned out this way.