User level: Level 1 (5 points)Hi everyone, I have an Iphone 15 and when I scan he QR code to install my eSIM, it says "no usable data found", what can I do ?
Thanks in advance
Posted on Oct 10, 2026 12:57 AM
User level: Level 10 (454,138 points)Oct 10, 2026 2:05 AM in response to fugabzi
The QR code used to activate cellular connectivity on your iPhone, typically for setting up an eSIM, is generally intended for one-time use. Once the QR code has been successfully scanned and the eSIM has been activated, you usually cannot use the same QR code again to install the eSIM on another device or reinstall it after deleting it.
If you have already used the QR code and are trying to activate the eSIM again, contact your cellular carrier and request a new QR code for eSIM activation. Your carrier will verify your account and guide you through the process of reissuing the QR code.
Please note that the exact procedure depends on your cellular carrier. Some carriers may allow you to transfer an eSIM directly from one iPhone to another or reactivate it through their app, without requiring a new QR code. Therefore, check with your carrier before deleting an existing eSIM, as doing so may complicate the reactivation process.
User level: Level 8 (43,489 points)Oct 10, 2026 2:30 AM in response to fugabzi
For any SIM-provisioning issues:
Contact your carrier.
Originally posted at discussions.apple.com/thread/256373540