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Cancel Apple Music subscription

My Apple Music subscription is already set to expire on 25 November (show the “expiring” screen if possible)

I need to change my Apple Account country/region

The system still blocks me and says you must cancel Apple Music first

Please end the remaining subscription period immediately so i can change regions

4 replies

The people on this forum are users like you and cannot cancel subscriptions for you. Click on this link to learn how you cancel a subscription from Apple. --> Cancel a subscription from Apple - Apple Support


If you have already cancelled a subscription then in most countries canceled subscriptions will continue to run until the expiration date. To have one end before that date you need to contact Apple and explain you need it to end immediately. However, “In Germany, Israel, South Africa, and Turkey, you can cancel a subscription made through the iTunes Store or the App Store with immediate effect." - About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support


To make a request of Apple click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208 and try to get a live representative,

or,

https://getsupport.apple.com/solutions Enter “Cancel subscription” in the search feature, enter, then on the next page scroll down to the chat or phone call option.

or:

Use this link to contact Apple for support and service --> Contact Apple Support - Apple Support Scroll down to the bottom to find a telephone number. If your country is not listed then you will have to see if there is a chat option using one of the methods above. If no support options are available you may have to create a new account for your new country (avoid this if at all possible) or just wait for the subscription to end naturally.



The people on these boards are mostly other customers and can't. Click here and contact Apple Support through the "Get more help" or "Tell us what’s happening" section at the bottom of the page.


(265194)

Hello ~ Take a look here by clicking on the helpful link below…


Subscriptions and Billing - Official Apple Support


You can cancel a subscription, view your purchases and also ask for a refund. You will need to ask for a refund as we are fellow forum members with no access to your accounts.


Your best option at this point is to contact Apple and get your subscription cancelled and your Apple Account balance removed…


Contact Apple Support - Apple Support<<< Click here.


~Katana-San~


Thank you for reaching out. 🤗


There are many parameters that need to be taken before changing regions because currency valuation is not the same across various regions.


If you are changing regions:

  • Spend any balance remaining on your Apple Account. If you’re not sure whether or not you have a balance, check your Apple Account balance.
  • Cancel any subscriptions that block a country or region change and wait until the end of the subscription period. 
  • Wait for any memberships, pre-orders, movie rentals or Season Passes to complete and wait for any pending store credit refunds to process. You can cancel a pre-order.
  • You may be required to enter a valid payment method for your new country or region. See what payment methods you can use.
  • Redownload your apps, music, movies, TV shows and books on any devices that you might use to play or read them in the future. Some types of content might not be available in your new country or region. Learn what types of content and services are available in your new country or region.
  • After you update your Apple Account billing address and payment method, you can upgrade your iCloud+ plan using the pricing in your new country or region.
  • If you need to empty your balance, Contact Apple Support to request a reset of your account balance to zero.


For full details, learn how to → Change Regions for step-by-step instructions.


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer