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tbird175
User level: Level 1 (4 points)

Siri and dictation not working, microphone is fine though

Iphone SE 2020, running iOS 18.3.2, all of a sudden has stopped dictating and Siri cannot answer a single question, only answer is "something went wrong." Microphone works fine for phone calls and voice memos, Hey Siri responds as expected, so the phone is hearing me, but unable to dictate or use Siri.


Have tried all resets short of erasing the phone and restoring. A restore will mean an update to iOS27, not desirable if I can help that.


Also, when searching the Settings App for 'Siri' it comes up with all these Apple Intelligence & Siri settings labels, despite being on iOS18. Any of the items just takes me to the basic Siri setting screen. I need my functionality back!

Posted on Oct 9, 2026 7:06 PM

1 reply

Mac Jim ID
User level: Level 10 (105,996 points)

Oct 9, 2026 7:14 PM in response to tbird175

The Something Went Wrong message is usually a network connection issue, so to troubleshoot, first compare your results with both Wifi and using Cellular Data independently. If you have a VPN installed, remove it to test, not just by turning it off.


As for the resets on your device, the one that would be relevant and not sure if you have tried is resetting the Network Setting. You can find those steps here in this Support Article.

If you can't connect to Wi-Fi on your iPhone or iPad - Apple Support


Originally posted at discussions.apple.com/thread/256373440