I NEED HELP!!!
I have a iPhone 16e. I backed up the device last night and did a factory reset and an update earlier this evening. At that time, I chose to delete my eSim card.
Next, out of an abundance of caution... I reset the device. Not once, but twice. I did the full factory reset 2x.
After the 2nd reset, I looked in Settings and noticed there was a newer iOS available. So, I proceeded to update my iPhone to the latest iOS version. The update ran fine and I am now attempting to log back into my iCloud account to do the restore.
This is where I am getting stuck.
For some unknown reason... it will not allow me to log into my iCloud account. For it keeps asking me to enter the six-digit Apple Verification Code. The problem is... that there is some sort of glitch going on with the popup window. Therefore, it is impossible to read the six digit code because the windows open and closes so fast.
The notification window pops up on my brand new MacStudio and my few month old MacBook Pro. The behavior is identical on both devices. I am using the Studio to write this message.
Next, I click on the Allow button (on the screen with the little map it)... That window is supposed to close and the window with the six-digit code is supposed to open up behind it. That is not happening...
Instead, as soon as I select Allow on window #1... Window #2, directly behind it, closes immediately.
If I am lucky, the six-digit code briefly flashes, maybe for a thousandths of a second and then disappears.
It is impossible to read the code because it happens so quickly.
My phone is in limbo and has no cellular signal. At this point, it is stuck on the Apple Verification window.
Also. Here is another red flag... I reset my iCloud password a few weeks ago on the iPhone. I made sure to write it down on paper so I wouldn't forget. Tonight, when I attempt to use it acts like it has been changed which is weird. I do not know if deleting the eSim card has anything to do with it.
Whats crazy is that I cant change it, because it also needs the six-digit code from the Apple Verification window that is not working at the moment.
Please help...