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2 iPhone at the same time

Just bought iPhone 17 Pro, but I also have iPhone XR which is still can be used, I want to separate both, but I can’t create another Apple account, so for now same Apple account but then the display same as iPhone XR, how to fix it?

2 replies

Why can't you create a second account? If you tell us that then we can help you more constructively. Meanwhile to make sure you are attempting this properly read this article which explains how to create a new Apple Account --> How to create a new Apple Account - Apple Support

Once on the page, select the kind of hardware you are using.


Read this one about an “at this time” message —> If you can’t create an Apple Account or see “your account cannot be created at this time” - Apple Support


Apple provides a list of reasons for failed account creation here --> If you can’t create an Apple Account or see “your account cannot be created at this time” - Apple Support


Apple apparently limits excessive Apple Account creation, or iCloud activation of web-created accounts, on any one device per year (presumably a 12-month period). Your options are:

1. Use a different account that has already been set up on a device previously,.

2. Set up the account on a different device that hasn’t reached this limit (you can then use it on the device that displayed the message previously).

3. Wait until the time limit has passed.


My interpretation from what Apple says is that recommendations made by others about creating an account online will not get around this limit. This may create a limited web access account but to make that a full account you have to activate it on an Apple device and a device that says too many accounts have been activated won't let you do that. (Frankly, if it was that easy then why would Apple bother with the account limitation feature on a device?)


You are welcome to contact Apple and check if they are willing to reset the count for you. I seem to recall they used to offer that in that article but have now removed it.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support Scroll down to “Connect with live support”. If your country is not in the list, go to the “Other countries” entry at the end of the list and click on the “options” link. Not every country has telephone support, and phone numbers may only work when calling from the same country.


For chat, you can try using the Apple Support App if it is available in your country.—> https://apps.apple.com/app/apple-support/id1130498044


For chat help with a USA Apple Account —>

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198






adn208 wrote:
Just bought iPhone 17 Pro, but I also have iPhone XR which is still can be used, I want to separate both, but I can’t create another Apple account, so for now same Apple account but then the display same as iPhone XR, how to fix it?

Crete a second Apple Account.


That is how two iPhones and associated storage and services are kept entirely separate.


Create the account online, if the iPhones have already created their limit: