User level: Level 1 (4 points)I am not a computer person, I use it for work (slack, zoom) and various creative programs (adobe programs, storyboard pro, etc) for work and that's it. I am currently using a MacBook Pro 14-inch 2023, apple M2 pro chip, Ventura 13.6.6 with 199.92 GB's available
I cannot update this computer, every time I try it just crashes a quarter of the way through the update and restarts. I don't know what the crash report means. Help :(
Posted on Oct 9, 2026 5:41 PM
User level: Level 10 (148,617 points)Oct 9, 2026 6:54 PM in response to eva_hateshermac
The reason I ask is that recovering from this may erase Everything on your drive.
you may need to do a firmware revive. if that does not work, a firmware restore.
if you do not have another recent Mac, you will likely need to visit an Apple Authorized Service Provider or preferably, and apple-owned store for an evaluation and attempt at revive or restore.
If an error occurred while updating or installing macOS - Apple Support
How to revive or restore Mac firmware - Apple Support
User level: Level 10 (148,617 points)Oct 9, 2026 6:35 PM in response to eva_hateshermac
<< SEP Panic: >>
the Secure Enclave Processor panicked.
¿Do you have a recent Trusted backup copy of your files?
User level: Level 1 (4 points)Oct 9, 2026 6:47 PM in response to Grant Bennet-Alder
Not of all my files, I mostly use google drive
Originally posted at discussions.apple.com/thread/256373400