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Pietro_5_1_4_2
User level: Level 1 (4 points)

Sound quality for FaceTime connections on iMac

Some information on my iMac are reported in the screenshot below.

Lately, the sound quality of the FaceTime (FT) connections using this iMac is quite poor (image is fine). Surprisingly, closing the iMac FT connection and launching the same connection with the iPad, the sound quality is fine. Why? Any suggestion to have a connection with a fine sound on the iMac? Thank you


[Edited by Moderator]



Posted on Oct 9, 2026 9:51 AM

2 replies

WheelieNick
User level: Level 9 (74,110 points)

Oct 10, 2026 12:43 AM in response to Pietro_5_1_4_2

Hi there


Please try this


macOS features advanced Mic Modes that can occasionally misbehave or pick up too much room echo. 


  1. Start a FaceTime call on your iMac.
  2. Click the Control Center icon in the menu bar (the two toggle switches icon at the top right).
  3. Click on Mic Mode at the top.
  4. If it is set to Standard or Wide Spectrum, switch it to Voice Isolation. This uses machine learning to prioritize your voice and eliminate background noise or internal echo. 


Pietro_5_1_4_2 Author
User level: Level 1 (4 points)

Oct 10, 2026 11:45 AM in response to WheelieNick

Hi!

I am not sure I reached the right window.

This is what I have on the FT setting screen. I do not see the Mic Mode command.

I appreciate your kind help.

Best

Originally posted at discussions.apple.com/thread/256373251