User level: Level 1 (4 points)Hello, I canceled my BeautyUp subscription, but Apple still tries to charge me.
Please remove this pending payment from my account.
[Re-Titled by Moderator]
Posted on Oct 9, 2026 9:39 AM
User level: Level 10 (242,520 points)Oct 9, 2026 10:02 AM in response to nigora240
Hello,
This is a user to user forum. You are not addressing Apple Support here. We cannot cancel anytihng for you here.
If a charge was attempted but failed for any reason it cannot be cancelled or removed. Apple Support will not remove the charge for you either. You must allow the charge to complete successfully. Once that happens you can request a refund for it. Add a valid and verifiable payment method to your account or enough gift card credit balance so the charge can proceed. Once completed request a refund by following the steps in the link below.
click here ➜ Request a refund for apps or content that you bought from Apple - Apple Support
User level: Level 10 (105,996 points)Oct 9, 2026 10:02 AM in response to nigora240
It is not possible to remove a Pending charge or even request a refund on a charge that is Pending.
When you sign up for a free trial/subscription, the approval screen that requires you to double click the side button to accept has a message that says to avoid the subscription charge you should cancel at least a day before the renewal. If you did not cancel at least 24 hours before that renewal date, you are likely going to be charged just like that message says and you agreed to.
Originally posted at discussions.apple.com/thread/256373229