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Received spam email about an unexpected Apple account transaction

Hoax/Spam?


Dear Valued Customer,


We are reaching out to notify you of a recent transaction of 802.79 associated with your Apple account that requires additional security verification.




Your attention may be required: If you recognize the transaction, If you do not recognize the activity or suspect unauthorized access, we strongly encourage you to contact the official Apple Support team at *** immediately for assistance.




We understand that an unexpected transaction hold may cause concern, and we appreciate your patience while this matter is reviewed. Your account security remains an important priority.




Sincerely,


Account Security and Protection Team


[Edited by Moderator]

5 replies

Hello~ Yes…it’s a scam. Click on below and review…


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support


Report it, delete it and move on with your day. These scammers have become so prevalent now…that I treat everything as a scam until I can prove otherwise.


Tell your friends, family and colleagues about this so these scammity scammers have fewer targets.


~Katana-San~

Nothing new really. Part of 21st Century Internet life. Forward email phishing attempts as an attachment (in MacOS Mail use the paperclip icon) to: [email protected] then delete it. More below...


Criminals are getting very good at imitating Apple messages. Start here about recognizing phishing and scams —> Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support


Read this article about identifying real App Store and iTunes Store emails --> Identify legitimate emails from the App Store or iTunes Store - Apple Support Sometimes the only indication in a communication is very subtle. Have a look at this thread. Someone registered an Apple ID with my em… - Apple Community It can be very hard to tell from a communication alone if it is authentic. The best way to check is to use an independent way through Apple's own resources to confirm what the communication claims. Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. These support articles have some guidelines:


More information about scams:

Apple Cash --> Avoid scams when you use Apple Cash - Apple Support

Gift Card Scams --> About gift card scams - Apple Support


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Use an actual apple.com resource to independently verify what the message is claiming, or use an Apple device feature such as Settings or an Apple app. To ask Apple, start at this web page: Official Apple Support If you wish to investigate links, this post by contributor MrHoffman describes how you can do that —> "Keep your Apple Account safe and secure"… - Apple Community (the link takes you to the end of the post so scroll up a bit).

Regarding a supposed purchase, this Apple article --> If you see 'apple.com/bill' on your billing statement - Apple Support has relevant information and web links for checking if you really have made a purchase or paid for a subscription. Purchases made under Family Sharing might be charged to the organizer's card but will not appear under the organizer's purchase history or subscriptions. Ask family members about those or check your receipts. Apple will email a receipt to the Family Organizer if a purchase is made on a card held by the Family Organizer. This will have the Apple ID of the purchaser, which you should recognize, but won't have specifics about what was purchased.


Thank you for reaching out. 🤗


  • The email message you received was a scam.
  • Simply block, report and delete the message.
  • Never click any links or call phony phone numbers they provide!
  • The phony email message will never mention you by name because they don’t know it.


Important: If you receive a suspicious email or SMS text message that looks like it’s supposed to be from Apple, please email it to [email protected].


Learn how to:


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

HixTheCatHere wrote:
Hoax/Spam?
Dear Valued Customer,
We are reaching out to notify you of a recent transaction of 802.79 associated with your Apple account that requires additional security verification.
Your attention may be required: If you recognize the transaction, If you do not recognize the activity or suspect unauthorized access, we strongly encourage you to contact the official Apple Support team at *** immediately for assistance.
We understand that an unexpected transaction hold may cause concern, and we appreciate your patience while this matter is reviewed. Your account security remains an important priority.
Sincerely,
Account Security and Protection Team
[Edited by Moderator]

SPAM Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support