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Mauser-BD826

Level 1 (4 points)

cannot download apps on MacBook Air m2-payment method error

Hello Apple Support,

I am using a MacBook Air M2. I cannot download apps from the App Store because it shows “Billing Problem.” When I click “Update Payment Method,” it shows “Cannot Connect.”

I also tried signing in at account.apple.com, but the Payment & Shipping page shows “Something Went Wrong.”

My Apple Account country/region is Bangladesh. Please help me fix this issue so I can download apps from the App Store.

Thank you.

Posted on Oct 9, 2026 8:46 AM

1 reply

Niel

Level 10 (756,437 points)

Oct 9, 2026 10:23 AM in response to Mauser-BD826

You can't; there isn't an iTunes Store system for Bangladesh. For reference, the people on these boards are mostly other customers, not Apple Support.

(265185)

Originally posted at discussions.apple.com/thread/256373189