User level: Level 1 (4 points)Hello, i have some questions.
someone today hacked my icloud account, he changed date of birth and security questions, i success to change just the password because it's still my email on it.
i tried to change security questions but it still says that " Cannot reset security questions, We don't have sufficient information to reset your security questions " i don't know what to do, the hacker changed everything expect apple id (email)
Posted on Oct 9, 2026 8:10 AM
User level: Level 10 (205,348 points)Oct 9, 2026 8:21 AM in response to gazda208
gazda208 wrote:
Hello, i have some questions.
someone today hacked my icloud account, he changed date of birth and security questions, i success to change just the password because it's still my email on it.
i tried to change security questions but it still says that " Cannot reset security questions, We don't have sufficient information to reset your security questions " i don't know what to do, the hacker changed everything expect apple id (email)
Follow steps here If you think your Apple Account has been compromised - Apple Support
User level: Level 1 (4 points)Oct 9, 2026 8:25 AM in response to razmee209
i did, but its worthless he changed security questions
User level: Level 1 (4 points)Oct 9, 2026 8:26 AM in response to razmee209
User level: Level 10 (205,348 points)Oct 9, 2026 8:29 AM in response to gazda208
gazda208 wrote:
i did, but its worthless he changed security questions
https://discussions.apple.com/content/attachment/e536f6c0-2dfa-411a-b5d0-af0a8e746014
Follow ALL steps in the link I provided.
User level: Level 10 (201,695 points)Oct 9, 2026 8:31 AM in response to gazda208
gazda208 wrote:
i did, but its worthless he changed security questions
Then you have lost the account.
User level: Level 1 (4 points)Oct 9, 2026 8:37 AM in response to razmee209
i did but i think i lost my acc
User level: Level 1 (4 points)Oct 9, 2026 8:37 AM in response to IdrisSeabright
yeah i think so, i can't contact apple either, because i'm from Serbia.
Originally posted at discussions.apple.com/thread/256373182