Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

How can Siri help a visually impaired user navigate phone options on iPhone?

Help with disability (vision):

Hi - I have a client who is visually impaired who has an iphone.

  • * He uses Siri to call us.
  • * Upon calling our office, our phone gives him 2 options if we don't answer - "press 1 is to leave a message" or "press 2 for an emergency".
  • * When he asks Siri "Siri press 1" or "Siri, press 2", siri sends a message that "siri can only hang up".
  • * He's very frustrated that he can't get through to us
  • * We're very frustrated that we can't help him.


Is there any way we can help him??


Thanks for any assistance anyone can provide.


[Re-Titled by Moderator]

Original Title: Help with disability (VISION)

1 reply