Попытка восстановить айпад

Translated by google:

>>Attempting to restore the iPad

The situation: my Apple ID was completely locked (meaning I couldn't log into it or access iCloud), and iCloud itself was locked as well. My request to remove the Activation Lock was approved, and I needed to wipe all data from the iPad, but I couldn't do it via the Settings menu. I received instructions stating that I needed to connect the iPad to a PC using the "Apple Devices" app and click the "Restore" button, but I had to turn off "Find My" first. I tried doing this, but after entering my Apple ID password, an error appeared—just as it had during previous attempts to clear the cache or adjust settings.<<

Did you try to start the Account Recovery first and then ask Apple again to remove the Activation Lock from your iPad, after you have access to your Apple Account again?

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Where to start account recovery

• Safari — Using a device with iOS 17 or later or macOS 27 or later, go to iforgot.apple.com using Safari and follow the instructions. When possible, the website redirects you to a trusted device to change your password.

• The Support App — You can use the Support App on a borrowed device or a device at the Apple Store. Open the Support app, scroll to Support Tools, select Reset Password, and then select “Help Someone Else.” The information that you enter won’t be stored on the borrowed device.

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copied from: If you forgot your password and can’t sign in to your Apple Account - Apple Support

Congratulations on getting your Activation Lock removal request approved! That is the hardest part, so the main hurdle is already behind you.

The error when trying to turn off "Find My" occurs because your Apple ID is completely blocked on Apple's servers, meaning the iPad cannot verify your password over the internet. You do not need to turn off "Find My" manually through the iPad settings. Since Apple has officially approved your removal request, the lock will clear automatically once the device is completely wiped using a computer.

To bypass this error, you need to force-erase the iPad by putting it into Recovery Mode. Here is the step-by-step process:

• Turn Off the iPad: Completely power down the iPad and disconnect it from your computer.
• Put the iPad into Recovery Mode:
  • If your iPad has a Home button: Press and hold the Home button while connecting the iPad to your computer using the cable. Do not release the button until you see the recovery mode screen (an icon showing a cable and a computer).
  • If your iPad does not have a Home button (Face ID or Touch ID in the top button): Connect the iPad to your computer. Quickly press and release the Volume Up button, quickly press and release the Volume Down button, then press and hold the Top Power button. Keep holding it down even when the Apple logo appears—only let go when the recovery mode screen turns on.
• Open the Desktop Application: Launch the Apple Devices app on your PC. The program will immediately detect that the iPad is in recovery mode and will display a pop-up window.
• Select the "Restore" Option: In the pop-up window, make sure to click Restore (do not click Update). Your computer will download a completely fresh version of iPadOS, wipe the device entirely, and clear out the blocked account profile.

Once the process finishes, your iPad will restart to the "Hello" setup screen. When configuring it, the device will check with Apple's servers, recognize that your Activation Lock removal was approved, and allow you to set it up with a brand new Apple ID.

If you run into any issues during the process, let me know:

• Which iPad model do you have (with or without a Home button)?
• Does the restoration start, or does the app display a specific error code number?

I can help you troubleshoot any error that comes up!