User level: Level 1 (8 points)has anyone else lost all TV shows in Apple TV that they PURCHASED? e.g. Mad Men, Endeavour. They are not hidden, I logged out and logged in, not in iTunes music files, and purchase history only goes back a year. I've trawled the community discussions and no other clues. Movies are all there, just not TV shows.
Posted on Oct 8, 2026 10:58 PM
User level: Level 10 (187,102 points)Oct 11, 2026 2:24 PM in response to Melody123
if it was me then I would probably go down the
and or
Request a refund for apps or content that you bought from Apple - Apple Support
or contact apples official support channels
And or
Contact - Official Apple Support
And or
Contact - How to Contact Us - Apple
Or
Genius Bar Reservation and Apple Support Options - Apple
User level: Level 8 (41,662 points)Oct 9, 2026 12:28 PM in response to Melody123
Just checked and TV shows are still appearing in my library. You can try logging out and back in, and if it persists contact Apple support.
User level: Level 1 (8 points)Oct 11, 2026 1:36 PM in response to vazandrew
I rebooted and no success. Have spent hours on it and no success. It may have happened after I updated my laptop to v 27.0.1. I've tried contacting Apple support but it kept directing me to this board (there's no physical Apple Store in NZ). This is really annoying because I specifically purchased all the TV shows so that I'd ..... have access to them.
User level: Level 8 (43,363 points)Oct 9, 2026 1:35 PM in response to Melody123
Nope, all of mine are still there.
User level: Level 1 (8 points)Oct 11, 2026 2:33 PM in response to Rudegar
thank you! I'll do that right now.
Originally posted at discussions.apple.com/thread/256372934