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iTunes

здравствуйте, заметил два сомнительных платежа с моей карты в 2,98 долларов США, по ссылке apple.com>>itunes, хотя активных подписок у меня нет. Помогите😔

2 replies

Translated by google:

>>Hello, I noticed two suspicious charges of $2.98 USD on my card labeled "apple.com>>itunes," even though I don't have any active subscriptions. Please help.<<



Usually, charges from Apple will be listed as "Apple.com/bill" on your billing statement.


To find out for which item or content you might have been charged by Apple, have a look at your purchase history:


...

  1. In the App Store, tap your photo or initials. Or, tap the My Account button and sign in to your Apple Account.
  2. Tap Apps & Purchase History. You might be asked to sign in to your Apple Account.
  3. Tap Purchase History.
  4. If you're not sure what you were charged for but know the amount, search for the amount.
  5. To view more purchases, tap "Last 90 days" at the top of Purchase History and choose another way to filter your purchases.

...

copied from: View your purchase history for the App Store and other Apple media services - Apple Support



This might also be a phishing attempt, to get personal credentials from you.

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Определение подлинности сообщений электронной почты от магазинов App Store и iTunes Store - Служба поддержки Apple (RU)


In case the money got deduced from your banking account, you can request a refund from Apple.

Follow the steps mentioned in this article to do so:

Request a refund for apps or content that you bought from Apple - Apple Support


Thank you for reaching out. 🤗


Apple charges could be from subscriptions, app purchases or family sharing.


Check your purchase history in Settings ➢ [your name] ➢ Media & Purchases ➢ View Account ➢ Purchase History to see the exact charge and manage any subscriptions.


More information:


Need more help?


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer