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kms042
User level: Level 1 (4 points)

VPN or hardware problem

I made a previous post explaining my dilemma with my current iPad. I’m starting to wonder if it’s an issue with the VPN or if it’s a hardware. I’ve tried to update the iPad using another computer, as well as trying to restore it with another computer and an issue always arises before any action can be complete.

Posted on Oct 8, 2026 2:53 PM

1 reply

LotusPilot
User level: Level 10 (334,506 points)

Oct 8, 2026 3:07 PM in response to kms042

If you are using a VPN and you are experiencing difficulties, this should be disabled (and potentially removed entirely) to eliminate this as a potential cause.


VPNs can significantly interfere with (or completely inhibit) communication with key Apple servers and services.

Originally posted at discussions.apple.com/thread/256372747