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troutmill
User level: Level 1 (4 points)

Home network issues with Apple

We have a Dream Machine installed in our home which is networked to several places around the house and for several years have had no issues. Recently however all our Apple devices are struggling to connect, find web pages, open apps etc. My work PC, which is also on the same WIFI network seemingly has no issues. Our installer has struggled to find out what the problem is and last time switched off the 5ghz setting saying this would solve it (which it hasn't and has actually made things worse as signal strength is now worse than ever). We have tried a number of 'fixes' including on/off, changing private WIFI addresses to 'off' etc but nothing seems to improve matters - any help out there?

Posted on Oct 8, 2026 1:59 PM

3 replies

MartinR
User level: Level 7 (27,833 points)

Oct 8, 2026 7:40 PM in response to BobTheFisherman

I'll add ... reboot everything. Shut down all the devices. Reboot the router first. After it's back up & running, then restart any "remote" WiFi access points if you have any. Then restart the client devices (laptops, iPhones, etc). That may clear things up.

BobTheFisherman
User level: Level 10 (87,747 points)

Oct 8, 2026 2:04 PM in response to troutmill

My first suggestion would be to reboot your wifi router and your devices.

TheLittles
User level: Level 10 (211,627 points)

Oct 8, 2026 7:39 PM in response to troutmill

“Home network issues with Apple: […]Recently however all our Apple devices are struggling to connect, find web pages, open apps etc. My work PC, which is also on the same WIFI network seemingly has no issues. Our installer has struggled to find out what the problem is and last time switched off the 5ghz setting saying this would solve it (which it hasn't and has actually made things worse as signal strength is now worse than ever).[…]”

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WiFi Issues on Mac, but NOT Windows:

So, when did this all begin? Was it after update installations?

A. Update your Devices.

Backup your devices and then perform and install all updates. Once updated, back it up one more. This is for recovery options, for bug fixes and feature installations. Reply back, if you need assistance with how to do so.


B. Upgrading your Router:

If you have a router not intended for streaming, and gaming, and not far bandwidth for broadcasting, then you might want to consider upgrading to a newer, modern-day router.


C. Using 2.4 Vs 5GHz:

Switching the broadcast will make it a different network, despite having the same SSID(the name of the network). So, be connected to the same network.

Originally posted at discussions.apple.com/thread/256372739