User level: Level 1 (4 points)Recently upgraded to GoldenGate 27.0.1, and all files (Word, Excel, PowerPoint, PNG, etc.) open in preview mode ONLY and will not open in the actual program. How do I fix this?
Posted on Oct 8, 2026 1:35 PM
User level: Level 9 (72,871 points)Oct 8, 2026 8:22 PM in response to eva-austin
You are not actually opening those files in Preview or in the app designated to open them. Rather, you are opening the files in a macOS function called Quick Look.
More info from Apple: View and edit files with Quick Look on Mac - Apple Support
To open a file in Quick Look, you can either select the file and press the Space bar or Force Click on the file. Note that Force Click latter requires a Magic Trackpad and the setting to be enabled.
More info from Apple: How to force click and get haptic feedback on Apple trackpads - Apple Support
To open a file in the designated app (typically Word for a .docx file) either select the file and then select File menu > Open (keyboard shortcut Command-O), or simply and more commonly double-click the file.
To select the default app for opening a file, see these instructions from Apple:
Choose an app to open a file on Mac - Apple Support
Your screenshot makes it evident that you are in Quick Look. Short version is double-click to open the file, Force Click for Quick Look.
User level: Level 10 (85,896 points)Oct 8, 2026 3:49 PM in response to eva-austin
What shows if you right-click a document's icon and select "Open with..." ?
Did you create the file or did someone send it to you?. If the latter, the sender may have corrupted the file or shared ti through Google Docs.
I've used Word for Mac since the early 1990s and have occasionally had a similar issue. For now, launch Word and then use Word's open command.
User level: Level 10 (125,838 points)Oct 8, 2026 4:32 PM in response to eva-austin
You opening “Quicklook” by tapping the spacebar with an item selected.
Are you managing to make that happen by double-clicking the file icon.
User level: Level 10 (125,838 points)Oct 8, 2026 10:51 PM in response to neuroanatomist
, Force Click for Quick Look.
Oh, that’s how Eva did it. I forgot about that.
Originally posted at discussions.apple.com/thread/256372731