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Sound issues IPhone 14 pro

i having an issue with my Apple 14 pro when i ask siri where she is, no sound. plus my phone rings there is no sound nothing. That is an intermittent issue

1 reply

Hi there


Please try this


Even if your phone is set to ring, Siri has her own independent volume and response guidelines.

  • Go to Settings > Apple Intelligence & Siri (or just Siri depending on your iOS version). 
  • Tap Responses and ensure it is set to Prefer Spoken Responses. If it is set to silent, Siri will not talk back when you ask where she is. 
  • Test the volume: Trigger Siri ("Hey Siri") and immediately press the physical Volume Up button on the side of your phone while Siri is active. This specifically adjusts Siri's independent volume slider.


2. Verify Audio Routing

Intermittent silence frequently happens when your iPhone secretly connects to a nearby Bluetooth device (like AirPods sitting in a bag, a car stereo in the driveway, or a portable speaker upstairs).

  • When the sound cuts out next time, swipe down from the top right of your screen to open the Control Center.
  • Look at the Now Playing box in the top right and tap the AirPlay icon (the triangle with waves).
  • If a Bluetooth device is selected, tap iPhone to pull the audio back to your phone speakers.
  • Tip: You can temporarily turn off Bluetooth in Settings > Bluetooth to see if the sound immediately returns.