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BrookieBMagee
User level: Level 1 (4 points)

Charged for YouTube Premium after free trial cancellation

I signed up for the 1 month free trail for YouTube premium well yesterday(October 7,2026) was the end of the free trail and I was at work all day and can’t have my phone at all in our building so at 8:30 I went on my break and went to my car and I saw the notice that my trail was ending so I go on there and cancel it and then go back to work well when I got off I went to the store to get gas and i tried to use my Apple Pay but some of my money was gone so I go on there and I see 13$ and some change was gone for Apple so I get back in my car and my subscriptions on my media purchases and guess what it took the money out for the youtube premium so I immediately requested a refund like I need my money back. I canceled that and I want my money I didn’t get a receipt for the YouTube premium from Apple until today at 10 o’clock this morning but under my subscription it says my YouTube premium is expired as of October 7, 2026 so will I get a refund or what’s gonna happen cause I need money.

Posted on Oct 8, 2026 1:08 PM

2 replies

Kurt Lang
User level: Level 9 (73,779 points)

Oct 8, 2026 1:20 PM in response to BrookieBMagee

Subscriptions must be cancelled - bare minimum - 24 hours before the trial ends. Otherwise, there's a good chance the request to cancel will be too late.


All you can do at this point is ask Apple if they'll refund the payment. If they say no, that's the end of the discussion. You'll owe that month's payment.

Smilin-Brian
User level: Level 10 (97,882 points)

Oct 9, 2026 3:04 AM in response to BrookieBMagee

Welcome and thank you for reaching out. 🤗


You’re likely still being charged because the subscription wasn’t fully canceled before the next billing cycle.


To resolve this, go to Settings, [your name], select Subscriptions and confirm that your subscription is canceled.


Then, visit reportaproblem.apple.com, sign in, find the charge and request a refund explaining why you canceled the subscription.


If you need more help, contact Apple Support directly.


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Originally posted at discussions.apple.com/thread/256372660