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portlc_user
User level: Level 1 (4 points)

Unable to add domain for Apple Business

I am having issues with Adding a Domain to verify my domain. It just says Unable to Add Domain. I have a simple domain name and I know it is correct. I believe I may have used my domain in the past to set up a MDM program and had to register it with Apple. But that is long gone and I need to use it to verify an Apple Business account now. How do I check to see if my domain is still stuck in Apples system and have them remove it?

Posted on Oct 8, 2026 11:30 AM

1 reply

Antonio Rocco
User level: Level 6 (12,440 points)

Oct 9, 2026 7:59 AM in response to portlc_user

This could be an issue with DNS. I would check that first before contacting Apple Business Support. If you’re domain is not fully resolving on both pointers (forward and reverse) then your domain may fail to be added.

Originally posted at discussions.apple.com/thread/256372654