iPhone and media purchases disabled

Hello,

Your issue appears to be one that may produce various iTunes/Media and/or App Store disabled or locked messages which refer you to this support article ➞ If a message says 'Your Media & Purchases account has been disabled' - Apple Support

You must contact Apple to have them resolve this for you. The people on this Community are users like yourself and cannot resolve this for you.

Try clicking on this link provided by Apple specifically for this issue ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 and choose the self help method, or a contact option. You can also find this link in the support article I provided above.

If the special link does not work, try contacting Apple using a method provided at the bottom of this page —> Contact Apple Support - Apple Support

If a message says 'Your Media & Purchases account has been disabled' - Apple Support

Hello~ If reactivation is not possible below…

If a message says 'Your Media & Purchases account has been disabled' - Apple Support

Then contact Apple…

Contact Apple Support - Apple Support

~Katana-San~

Welcome and thank you for reaching out. 🤗

According to Apple:

If you see a message that says "Your Media & Purchases account has been disabled", request reactivation for help.

Thanks again for reaching out. 👍🏼

Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Thanks a lot I have been trying to do that since morning but it kept saying not eligible so I don’t know if I should use another apple account, I have transferred all my files to my system