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My iPhone 17 doesn't ring during video playback

iPhone 17 with latest iOS and the phone doesn’t ring when watching videos. I have checked every notification setting and they are all set to ring.


[Re-Titled by Moderator]

Original Title: Phone call ringer

1 reply

This may be related to Attention Aware, especially if the iPhone detects that you’re looking at the screen while watching a video. It can automatically lower the volume of alerts.


Try:


Settings ->Face ID & Passcode-> Attention Aware Features ->OFF


Then test an incoming call while watching a video.


Also check Settings ->Sounds & Haptics and make sure the Ringtone and Alerts volume is high enough.


If it still doesn't ring, check that Silent Mode and Focus/Do Not Disturb are off.


More Info: Apple – Attention Aware Features