User level: Level 1 (4 points)im finding it difficult to purchase a subscription
[Re-Titled by Moderator]
Original Title: Difficulty purchasing a subscription
Posted on Oct 7, 2026 11:16 PM
User level: Level 10 (97,882 points)Oct 7, 2026 11:30 PM in response to day44
The ability to subscribe requires a functioning payment method.
Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.
If it still fails, contact Apple Support directly.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian
User level: Level 10 (124,115 points)Oct 8, 2026 6:12 AM in response to day44
day44 wrote:
im finding it difficult to purchase Apple Music subscription, can I speak to a human agent?
Hello~ We are fellow forum members and not Apple Support. You may contact Apple below…
Contact Apple Support - Apple Support
However…perhaps if you give us some technical information perhaps we can assist you. What happens when you try to make a purchase? Error message??
~Katana-San~
User level: Level 1 (4 points)Oct 7, 2026 11:18 PM in response to day44
im finding it difficult to purchase Apple Music subscription, can I speak to a human agent?
Originally posted at discussions.apple.com/thread/256372312