Need assistance erasing all data and resetting my iPhone

Welcome and thank you for reaching out. 🤗

Create a backup

Back up your device so you can restore your content, settings and apps to a new or erased iPhone.

Erase and reset your device

1. Go to Settings.
2. Tap General.
3. Tap Transfer or Reset [device].
4. Tap Erase All Content and Settings. 
5. 
6. Tap Continue. 
7. 
8. Choose to keep or delete your eSIM. If you erase your eSIM, you need to contact your carrier to reactivate your cellular plan.
9. 
10. Enter your device passcode. Forgot your passcode?
11. Wait for your backup to finish. 
12. Enter your Apple Account password. Forgot your Apple Account password?
13. Tap the done button ✅ on your keyboard.
14. Wait for your device to reset.

When the process completes, the Hello screen appears.

Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

See How to factory reset your iPhone, iPad, or iPod touch - Apple Support or What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support .