User level: Level 1 (4 points)Hello , I purchased a ITunes gift card and when I went to redeem it I got the circling of death or it goes back to use the camera. Is there an issue with redeeming cards on I tunes?
NanBsn12
Posted on Oct 7, 2026 3:41 PM
User level: Level 10 (124,115 points)Oct 8, 2026 6:13 AM in response to NanBsn12
Hello~ Click on below…
Go ahead and contact Apple for assistance. I only buy Apple gift cards from link below…
~Katana-San~
User level: Level 8 (45,179 points)Oct 7, 2026 6:51 PM in response to NanBsn12
Re: iTunes gift card redemption fails or loops
Wondering whether Apple Support's online articles can help:
See how to: Redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support
and
what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
User level: Level 10 (97,882 points)Oct 7, 2026 11:26 PM in response to NanBsn12
Welcome and thank you for reaching out. 🤗
You’ll need to contact Apple Support directly for help with invalid gift card codes. They can check the balance and verify the code.
If the card is confirmed invalid and was purchased from a retailer, Apple may guide you to provide proof of purchase so they can investigate or advise you on refund options.
The retailer generally won’t handle refunds for Apple’s digital codes once sold.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Originally posted at discussions.apple.com/thread/256372150