iphone 17 frozen, unable to turn off or do anything
1Guinnesslover
User level: Level 1 (4 points)
User level: Level 1 (4 points)iphone 17 frozen screen, will not turn off
Posted on Oct 7, 2026 2:29 PM
1 reply
Smilin-Brian
User level: Level 10 (97,882 points)
User level: Level 10 (97,882 points)Oct 7, 2026 2:33 PM in response to 1Guinnesslover
Welcome and thank you for reaching out. 🤗
Force your iPhone to restart:
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button until you see the Apple logo (this might take longer than 10 seconds).
Additional Steps:
- Disable any VPN connections and restart your iPhone or tell Siri: "Restart".
- Learn how to update your iPhone to the latest version of iOS.
- Learn what to do if your iPhone won’t update.
Need more help?
- Call 1-800-APLCARE.
- Contact Support.
- iPhone Support.
- iPhone User Guide.
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Originally posted at discussions.apple.com/thread/256372144