User level: Level 1 (4 points)Добрий день. У мене iPhone 11, IOS 17.6.1
Проблема в тому, що при підключенні студентської підписки в додатку Apple Music серед запропонованих університетів немає мого навчального закладу. Я навчаюсь у Львівському національному університеті імені Івана Франка, вже 2 роки без проблем користувалася студентською підпискою, вказуючи свій університет, проте цього року не змогла підтвердити свій статус через згадану вище проблему. Прошу вирішити це питання і чекаю відповіді. Дякую
Posted on Oct 7, 2026 12:14 PM
User level: Level 10 (93,009 points)Oct 8, 2026 3:07 AM in response to viktoriiiiya_
Translated by google:
>>Apple Music: My university is missing from the student subscription list
Hello. I have an iPhone 11 running iOS 17.6.1.
The issue is that when trying to sign up for the student subscription in the Apple Music app, my educational institution does not appear in the list of suggested universities. I study at the Ivan Franko National University of Lviv; I had been using the student subscription without any problems for two years by selecting my university, but this year I was unable to verify my status due to the aforementioned issue. Please resolve this matter; I look forward to your reply. Thank you.<<
Sorry, but the official Apple Support can not be reached by posting here, this is a user to user community and we can not access your personal data and settings.
I guess, if there is no legal agreement between Apple and other universities, you can not verify your student status to get the discount.
Get an Apple Music student subscription - Apple Support
Оформление студенческой подписки на Apple Music - Служба поддержки Apple (RU)
However, you can reach out to the official Apple Support in your country and ask them, if there is another option to verify your student status in that case.
Originally posted at discussions.apple.com/thread/256372093