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AppleMarkOU812
User level: Level 1 (4 points)

iPhone Air Mail app shows Charter emails as unread and missing folder structure

When adding charter email acconts to my new iPhone Air Mail app, all emails are showing as unread and i do not see the mail folder structure below the inbox.

Posted on Oct 7, 2026 10:51 AM

1 reply

razmee209
User level: Level 10 (205,348 points)

Oct 7, 2026 1:18 PM in response to AppleMarkOU812

AppleMarkOU812 wrote:
When adding charter email acconts to my new iPhone Air Mail app, all emails are showing as unread and i do not see the mail folder structure below the inbox.

Report the issue to your charter mail support or look at their help site .

Originally posted at discussions.apple.com/thread/256372052