User level: Level 1 (4 points)What do if my friend icloud cant reset because new phone number and only option is with number and he have only gmail no number.
Posted on Oct 7, 2026 6:41 AM
User level: Level 10 (462,771 points)Oct 7, 2026 7:41 AM in response to dovydas230
If you have not received an account recovery phone call or text:
1) Read the article: How to use account recovery when you can’t reset your Apple Account password = What to expect during account recovery - Apple Support
Did you use other equipment while the request was being processed? Note the two sections about how using devices while using Account Recovery may result in the request being cancelled automatically. This may include any accounts and their equipment linked to your account [ How do I fix Apple Account Recovery text … - Apple Community ] by Family Sharing.
2) If the request was not canceled but you did not receive a message by the time anticipated, go directly to https://apple.com/recover Follow the directions to regain account access.
E.g.
How to recover iCloud account with a new … - Apple Community
Doesn’t have old telephone and recovery link is being sent to an address to which the person does not have access.
What to expect during account recovery - Apple Support
says, “If you don’t receive the text or call, once the period specified in the original email is over, you can still go directly to iforgot.apple.com. Follow the instructions to regain access to your Apple Account.”
Originally posted at discussions.apple.com/thread/256371913